If two or more items are purchased, each product might be sent in separate shipments at no additional charge for you. In this case we will provide you with a tracking number for each shipment.

Please allow slight delays with the holiday season. Orders can only be shipped and processed on regular business days as most manufactures' warehouses are closed on Saturdays, Sundays and major holidays.

Dog Beds | Crate Covers & Mattresses:

Pet beds are typically shipped via FedEx or UPS. In general, most shipments are delivered in approximately 10-14 business days. This includes dog beds , crate covers & mattresses. You will be provided with a tracking number as soon as the item purchased ships out. 

If an item is out of stock, we will send you an email stating the approximate delivery time.

International shipping: We offer international shipping on all of our products except dog beds.  International Shipping rates vary based on the country of destination. Please email us at for rates and include Shipping in the Subject line. 

Customs, Duties and Other Fees for International Orders:  Please note that shipping charges do NOT include taxes or duty.  The customer is solely responsible for any customs, duties, foreign taxes or other fees that his/her country may impose to take delivery of his/her order.  In order to comply with export regulations, we are required by U.S Law to declare the exact value of all items ordered and to make them as dutiable "merchandise".  Declaring less than the true value of a product is both a violation of US laws and the laws of most other countries.  In addition, we could lose the right to export to your country should it ever be discovered that we were misrepresenting the value.  Because we are a retailer, we are prohibited by law from marketing your order as "gift" even if the order is intended as a gift by its recipient.  Call your local customs office for details about these charges.

Please email us with any questions at for more information.